Overview of Complete Auto Repair Service CARS
Complete Auto Repair Service CARS is an independent auto repair shop located at 1531 Absco Dr U-#4, Longs, SC 29568, USA. As a full-service mechanic shop, it serves local drivers, commuters, and travelers passing through the area. This auto repair shop in Longs suits vehicle owners who value quick turnaround, honest diagnostics, and a small-business, hometown approach to service without sacrificing professional standards.
Customers looking for options for auto repair near Longs will find that Complete Auto Repair Service CARS positions itself as a reliable choice for routine maintenance, pre-trip inspections, and more complex repairs. For those wondering “Is this place right for me?”, the shop appears ideal for people who prefer clear communication, fair pricing, and mechanics who explain work and avoid unnecessary upsells.
What Complete Auto Repair Service CARS offers
The core services focus on comprehensive automotive maintenance and repair. The shop routinely handles diagnostics, oil changes (including full synthetic when requested), brake work including pads and rotors, suspension and ball joint service, tire mounting and replacement, fluid services such as coolant and transmission fluid changes, and transmission repairs when required. Communication is an emphasized part of the offer: customers report phone and text updates during repairs, clear quotes for additional findings, and staff who explain options before proceeding.
Drivers who want to book auto repair in Longs can expect the staff to provide estimates and advise on the most cost-effective solutions. The business has a reputation for fair pricing—several reviews note lower tire pricing and reasonable labor costs—making it a place to compare prices for auto repair in Longs before committing to work. The shop also arranges towing assistance when necessary and can accommodate urgent needs with rapid turnaround in many cases, which is useful for travelers needing quick fixes before a long trip.
Services and response times
Complete Auto Repair Service CARS emphasizes timely, practical repairs with an emphasis on safety and transparency. Typical services and response expectations include:
- Diagnostics and troubleshooting — thorough inspections to identify the root cause before recommending repairs.
- Brake service — pad, rotor, and caliper replacement with clear explanation of costs and options.
- Fluid services — oil changes (including full synthetic), coolant flushes, transmission fluid changes recommended as part of pre-trip maintenance.
- Steering and suspension — ball joint work and related repairs often completed with quick turnaround.
- Transmission repair — both diagnostics and repair work for customers who need more complex service.
- Emergency and same-day work — several customers reported drop-off without prior scheduling and completion within a day or two when possible.
Response times vary by workload and parts availability. While regular appointments are recommended, past customers have reported same-day or next-day completions in many situations. Because official hours are not available online, those seeking to book car repair in Longs or confirm availability should call ahead for scheduling and arrival instructions.
Customer experience
Reviews portray a consistent experience centered on friendly, trustworthy service. Multiple customers described the staff as honest, reliable, and attentive. Several reviews single out specific team members—Andre and Mary receive frequent praise for helpful phone assistance, clear explanations, and scheduling flexibility. One long-term customer endorsed Tim for over 16 years of trusted service, indicating continuity and strong relationships with repeat clients.
Positive highlights from real customers include quick turnaround times, dealership-quality work with a hometown feel, proactive communication by phone and text, and practical cost savings such as lower tire prices and not pushing unnecessary services. Customers preparing for long trips praised the thorough inspections and integrity of the recommendations, noting that the shop declined to recommend unnecessary replacements purely for profit.
Balanced criticisms are also present. One review indicated an inconvenient experience when the shop appeared closed after an expected opening time, leaving the customer waiting. Another cautionary note came from a customer who purchased a vehicle from an individual claiming affiliation with the business and later had problems with that vehicle; this raises a reminder to confirm official affiliations and written documentation when purchasing from third parties. Overall, the majority of feedback emphasizes professionalism and a family-like approach, but occasional scheduling issues have been reported.
Practical tips for visitors
Visitors planning a visit to Complete Auto Repair Service CARS should consider the following recommendations based on customer experiences:
- Call ahead to confirm current hours and to book auto repair in Longs, especially during peak seasons or for complex jobs.
- For urgent needs, mention the timeline; the shop has accommodated unscheduled drop-offs and arranged towing at lower cost in emergency situations.
- Bring vehicle maintenance records and note any recent service to help technicians diagnose problems efficiently.
- If preparing for travel, request a thorough pre-trip inspection and inquire about services like coolant flush and transmission fluid change—customers reported safe, ready-to-go vehicles after these checks.
- Expect clear communication: staff members often call or text updates and new findings before additional work proceeds, which helps manage expectations on cost and completion time.
- For those seeking the best value, compare quotes; several reviews mention competitive pricing on tires and parts versus other local vendors.
Reviews and ratings
- Excellent communication and honesty: Customers praised clear phone and text updates and appreciated upfront explanations of needed repairs without pressure to buy unnecessary parts.
- Fast, reliable turnaround: Many visitors reported same-day or next-day completion, and successful emergency towing arrangements when needed.
- Professional and personable staff: The shop is frequently described as having a hometown feel with dealership-quality workmanship; staff make customers feel treated like family.
- Neutral — occasional scheduling issues: At least one customer experienced a wait after an expected opening time, indicating that arrival without confirmation may risk delay.
- Neutral — caution when dealing with third-party claims of affiliation: A customer who purchased a vehicle from someone claiming ties to the shop later had problems, suggesting customers verify affiliations and any representations in writing.
Frequently asked questions and how to choose an auto repair shop in Longs
What are typical costs and how to compare? For drivers searching for prices for auto repair in Longs or wanting to find the best auto repair in Longs, obtaining an estimate in writing is recommended. Complete Auto Repair Service CARS is often reported to offer competitive pricing on tires and repairs, so customers comparing a brake service in Longs or a transmission repair in Longs with good value for money may find favorable quotes here.
Is advance booking necessary? Customers looking to book auto repair in Longs or book car repair in Longs should call ahead, especially for complex jobs. Many customers received timely service without long waits, but a quick phone call helps confirm availability since official hours are not posted online.
Are same-day or emergency services available? Those searching for a nearby auto shop near Longs or a 24-hour auto repair shop in Longs should note that while the shop has arranged rapid towing and same-day turnarounds for several customers, it is not advertised as a 24-hour facility; callers should request emergency assistance and towing options when needed.
Will the shop work for families or long-distance travelers? For families searching for auto repair for families in Longs and travelers who need a quick pre-trip check, Complete Auto Repair Service CARS has a track record of thorough inspections and helpful maintenance like coolant flushes and transmission fluid changes. Customers preparing for road trips reported leaving confident in their vehicle’s condition.
What specific services are commonly requested? Common searches such as oil change in Longs, brake service in Longs, and transmission repair in Longs with good value for money align with the shop’s main offerings. For specialized needs, calling to discuss parts availability and expected timeframes will ensure accurate scheduling.
How to choose between independent shops and dealerships? For those weighing options between a dealership and a local shop, many local customers who wanted dealership-quality work with lower prices and a more personal approach have chosen Complete Auto Repair Service CARS. Prospective clients searching for the best auto repair in Longs should read recent reviews, ask about warranties, and request clear estimates before authorization.